FAQ
Payment
We accept Apple Pay, PayPal, Shop Pay, Google Pay, Venmo and the following credit cards: Visa, Master Card, Discover and American Express.
Yes, to apply for a Net 30 account you must send 3 trade references and one bank reference on company letterhead to Red Hill Corp PO Box 4234 Gettysburg, PA 17325, fax to 717-337-0732 or email to accounting@supergrit.com.
Important: References must include complete name and address, Phone and fax number, and account number. Please provide a point of contact.
Processing
Orders are typically processed the morning of the next business day. Most of our orders are fulfilled within 1 business day.
Shipping
For most locations within the continental United States we charge a low flat rate of $12.00.
- For zip codes beginning with 57-59, 7, 8, or 9 an additional shipping charge will apply and will be reflected on your invoice.
Alaska, Hawaii, US Virgin Islands, Puerto Rico and Guam
We charge U.S. Mail postage rates.
Large Orders
Additional costs may apply to large quantity, large volume or very heavy orders.
Yes, we ship internationally. Actual international shipping costs apply, and will be added to the order. We will notify you of the final shipping cost before your order ships.
It depends on where you are. Standard ground shipping Orders processed anywhere in the continental U.S. will take 5-7 business days to arrive.
International deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
For next day, 2-day or 3-day shipping additional charges apply.
We use major carriers. You’ll be asked to select a delivery method during checkout.
Returns
If you need to return something simply email us at orders@supergrit.com or call us at 1-800-822-4003 and we will walk you through the return process
You are responsible for return shipping costs unless the return is a result of our error (i.e. the wrong item was sent).
Product
We do not offer personalized products, but if you don't see something you're looking for send us an email and maybe we can help you find it.
Any other questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible. You can also leave us a message directly from our Contact page.
